Archive of Situation Updates


June 9, 2020

Hi everyone,

I hope you enjoyed your weekend. All the little things that can help us unwind give us the energy to keep going. Moreover, June is looking very good so far.

It is crazy how fast things change. Four weeks ago, our plants in the province of Quebec were almost closed and good news today, we are hiring. The one-month delay in sales could result in a more concentrated demands, mainly in Quebec due to seasonality. Add to that our success in the United States, the closure of the Masonite steel door plant in Quebec, the glass manufacturing for RSL by Novatech, and all our action plans to grow sales, the winning factors are there to see a volume increase in our plants.

Let’s all be recruiters! Our clients’ requirements in terms of quality and delivery delays have always existed and will not change, even during a pandemic. If you know people or you have brothers, sisters, children or friends who want to work in a multicultural and safe company that is innovative and aiming for growth, do not hesitate to refer them. We will be glad to welcome them. Government assistance will be available on short term, while Novatech’s offer is for the long term. And remember, the $500 referral premium is still in effect.

For students, working in a manufacturing plant is a great formative experience on all aspects. All good memories for me, as it is where it all started for me.

Thank you to our HR team for your creativity and dynamism and to all our supervisors for ensuring the integration of our new members into the Novatech family.

We count on all our employees to continue to follow safety guidelines and to share them with new employees as well.

If you have any questions or comments, please contact your supervisor or our HR team.

Thanks to all. Let’s stay positive.

Harold Savard, P. Eng.
President and CEO


June 5, 2020

Happy Friday to all,

I would say that this week showed a bluer sky and the sea was a little calmer. The members of our crew continue to make every effort and accomplish their tasks in line with our objectives. Let’s stay positive.

You know that I like to visit our sites to meet you. Some of you were working from home when I went at a few facilities recently. I have therefore started team meetings via videoconference, which allows me to exchange with you and better understand your daily lives. There is no doubt that this is a new working method and it requires adjustments for each and everyone, we all adapt. We are sometimes confronted with equipment that may be less performant, with environments that are not ideal or with isolation. Please do not hesitate to talk to your supervisor so that we can find solutions to optimize your work experience.

More than ever, constant communication between all our teams is important. Our customers expect to be served as usual. The virus must not be a pretext for our issues. Together, let’s continue to do our utmost to maintain the quality of our services for which the Novatech Group is renowned.

My meetings with you have made me realize that we have one thing in common: the success of the company is very close to our heart for all of us. Once again, thanks to all of you.

For the weekend, let’s enjoy the beautiful nature that surrounds us. And do not forget all the safety instructions for everyone’s health.

Take good care of yourselves and your families.

Harold Savard, P. Eng.
President and CEO


June 2, 2020

Hi everyone,

I hope you had a great weekend. You occasionally ask me how my hamster is doing. He is still around and doing well. We have known each other for quite some time now and have learned to live well together.

The commercial, high-rise and glazier sectors are strategic for the Novatech Group. You have certainly noticed that glass is increasingly omnipresent. We can see it on balconies, in buildings, in our showers, in all sizes, decorative or clear. Besides being very aesthetic, it allows natural light to pass through and it protects us. It is growing strong everywhere and that is why we have invested a lot in recent years to become the leader in these sectors.

Yesterday, June 1st, marked another important step in integrating with Laurier Architectural with the official launch of FeneVision at our Anjou site. Thank you to all our people who have worked very hard for the past few months. You will understand that normally a project of this scale requires additional efforts in parallel with daily tasks. We would like to congratulate them all for making it happen despite the turmoil of the pandemic. Last weekend was intense to ensure that everything was in line as well as transparent to our clients on Monday morning. Congrats to all!

Integration is indeed part of our group’s culture. I would like to remind you that Novatech has always been open to the world and stands out internationally. We are proud to count people of more than 30 nationalities among us. It is by uniting all our talents and skills that we will succeed in remaining leaders in our industry.

Remember to continue to follow all safety instructions. If you have any questions or concerns, do not hesitate to speak to your supervisor or our HR team.

Thanks to all. Let’s stay positive and vigilant.

Harold Savard, P. Eng.
President and CEO


May 26, 2020

Hi everyone,

I hope you are all well. Around the world, we can feel the gradual resumption of activities. There are more and more cars on the roads, bicycles, pedestrians, people in public places. However, it is very important to keep in mind that everything is not quite the same as it was. The virus is still present. Let’s stay cautious, we must not let our guard down.

As already mentioned, we are confident about the future. However, we will have to be patient, agile and rigorous. Our sales are good under the circumstances, but our forecasts are expected to be lower than in 2019. After analyzing these results, we had to put the hiring process on hold in Canada and to proceed with a few permanent layoffs in the offices. These are difficult decisions that were unfortunately necessary.

For our employees currently on temporary layoff, the recall process will continue as the situation evolves. Rest assured that each employee will be called shortly for a follow-up. I understand very well the concerns of our people who are still at home. We are implementing all the actions required to get back to the 2019 sales level.

We must also maintain the enhanced measures at all our sites by continuing to respect physical distancing, wash our hands regularly and wear a mask if the 6-feet distance is compromised. For each and every one of us, these are the guidelines we must follow in our daily lives, wherever we are. Our goal #1 remains your safety at all times.

If you have any questions, please do not hesitate to contact your supervisor or our HR team.

Once again, thanks to all our employees for your resilience and your great vigilance.

Harold Savard, P. Eng.
President and CEO


May 15, 2020

Happy Friday everyone,

We are finishing off our 10th week of this collective project. It is getting better than the first week, it may even feel like we have managed to establish a certain routine, but let’s remain alert and vigilant.

The vast majority of sectors in our industry are reopened, and governments will prioritize seniors’ housing projects as well as construction projects of schools and hospitals. On Tuesday, Ontario will reopen new construction sites. This is good news for us, but we must continue to monitor the reaction of our customers and markets closely and adapt as we go along.

Speaking of adaptation, this week our marketing team has started webinars with customers to present our new products and marketing tools. These online sessions have been a resounding success and our customers greatly appreciate them. I am really impressed by the speed with which such a project was set up. All of our ways of doing things are currently undergoing major changes. Today, we can buy condos and houses virtually, so why not doors, patio doors and windows? Thank you and bravo to our marketing team who ensures that our customers are ready for the new season.

Our drawing contest is another great success. Thank you for your participation and especially your great creativity which was without any doubt at the rendezvous. So much so that all the drawings were selected and will be used as mosaics for the upcoming birthday cards. Congrats!

Canada is off on Monday. I wish you all a good weekend. On my side, walking and cycling are on the agenda, with every precaution and hand washing in between each getaway.

Again, thank you. Please stay safe. It’s going to be OK.

Until Tuesday…

Harold Savard, P. Eng.
President and CEO


May 11, 2020

The RSL team is saddened by the sudden passing of Greg Hicks. He died on Friday, May 8 from a heart attack at home and surrounded by family. Greg was a dedicated production worker at our Fernwood facility in NJ for twenty years. He was extremely loyal and committed to his job, often commuting by bus and walking the last stretch to our factory. He was an avid Giants sports fan and was a warm and kind person. He will be missed by everyone that knew him.

Ron Lewkowitz
President RSL


May 11, 2020

Hi everyone,

I hope you had a great Mother’s Day weekend. It is normal to feel impatient or have some difficulty sleeping in these turbulent times. We are all in the same boat. Mental health experts suggest that we talk about it and that we connect. Take the time to visit their website by clicking on the following link: Get Real. And remember, if you need someone to talk to, we are there for you.

Our thoughts today are with our people on temporary layoffs. We understand very well your desire to come back to work and that time may seem long for you. I really cannot promise you anything at this point, except to assure you that we are making every effort to increase our sales in all our markets and product families. It is hard to make predictions, but if consumers who cannot travel would decide to change their windows, doors and patio doors, it would be beneficial for us. Let’s all be passionate salespersons of Novatech products. The entire construction industry in Quebec is reopening this morning. I remain confident even if the challenge to reach our 2019 volumes is big.

For our employees who are called to any of our sites, we count on you to apply the safety instructions:
1. Always keep a physical distance of 6 feet from other people.
2. Wash your hands regularly for 20 seconds.
3. Limit or avoid stopping at other locations on your way to work. If you absolutely must do so, follow instructions 1 and 2 rigorously.

With the beginning of the gradual deconfinement, it is extremely important to remember that all supplier visits, both at our sites and theirs, must be limited to essential activities related to maintaining our operations. All meetings that can be held virtually must be privileged. If you have any questions or issues in this regard, please contact Francis Bélanger.

Thank you to all. Let’s stay vigilant. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


May 8, 2020

Hi everyone,

Happy Friday everyone,

We are finishing up our 9th week of turbulence. We have adjusted our lives and work in a different way, and above all we have changed our habits. I know that it is not easy every day, but the resilience, adaptation and intelligence of human beings fascinate me as always. That is why I am very confident about the future.

Moreover, I would like to remind you that our objectives since Day 1 are the safety of our employees and the sustainability of the Novatech Group, and so far, we are meeting them both. As I have already mentioned, we are lucky to be part of a good industry. Let’s stay positive.
I visited two other plants this week and I was again very impressed with all the measures in place. I felt safe. The smiles of the people and seeing them happy to be at work gave me the energy to push the machine harder. I will continue my plant tour and am looking forward to meeting you. I am proud of all our teams around the world who are working with dedication, tirelessly, to reach these new standards. Thanks and congrats to all of you!

I would like to take this opportunity to wish all the mothers in the world a happy Mother’s Day and, more particularly, to my own. I will not be able to see her in person, but I will call her for sure.

Remember that the risk is still there, we all need to be careful if we have to go to public places. Keeping a safe distance and frequent hand washing is extremely important for everyone’s health.
Take good care of yourselves and your loved ones. It’s going to be OK.

See you on Monday…

Thank you to all. Let’s stay safe. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


May 6, 2020

Hi everyone,

I hope you are doing well. As I mentioned to you last Thursday, I am committed to keeping you informed of the situation on a regular basis and will continue to do so. With the gradual relaunch of operations, I need to change the frequency a bit and will get back to you with the situation update 2 to 3 times a week.

It is still early in the month, but the trend in orders seems to be maintaining its pace in all our product families and markets. Rest assured that we are monitoring this closely.

I would like to talk to you today about one of our values, innovation. A few years ago, we brought together teams of technicians, designers and engineers to develop top-quality products that make the Novatech Group a supplier of choice around the world.

Our product development process as well as the Product Orientation Committee are back since a few weeks now. Each year, we are targeting 25% of sales from our new products in less than 4 years. This is an ambitious percentage that we have achieved many times or even surpassed. The competition is very strong and often with really important players. Therefore, this innovation strategy allows us to stand out and be recognized as one of the most innovative players in our industry.

Here are a few examples of our value-added products: high performance steel doors, Urbania/Loft aluminum patio doors, aluminum/PVC Element patio doors, flush glass panels, all decorative glass and steel panel designs and many others on the drawing board… Thanks to our teams who work with passion and determination, innovation is a strategic axis for our future.

It is always nice to see our fellow workers again, but we must never forget to respect the 6 feet distance and wash our hands frequently. These are rules to be followed for a long time to come. We must get used to it, it is our best protection.

Please do not hesitate to contact your supervisor or our HR team if you have any questions or comments.

Thank you to all. Let’s stay safe. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


May 4

Hi everyone,

I hope you had a good weekend. I am still impressed to see the amount of people walking and cycling versus the number of cars on the streets. I have read an article on animals that are taking their place back. We can actually notice a greater variety of birds and hear them sing… without any background noise.

In March, we were facing the unknown. We had no idea when and which regions would be closed, how to react to protect ourselves, how long this would last, and so on.

At that time, we anticipated that our April sales would be at approximately 30% compared to 2019. The fact that markets in all Canadian provinces stayed open, that Quebec and France reopened 2 weeks ago, and with record months for our U.S. door sales and those of RSL, we ended April at 55% compared to 2019. This is not much when we are used to exceeding the previous year’s numbers, but it is much better than we expected. Do not forget to look at the glass half full. For the month of May, we expect our sales to reach 75% compared to last year. Let’s not give up…

Congratulations and kudos to all our people who keep believing and a special thanks to our supervisors in all our divisions who have been our first responders since the beginning and who, in addition to their work, must ensure that the measures are properly followed.

The safety of our employees remains our top priority. Public health authorities maintain that frequent hand washing, reduced contact and social distancing are the best preventive measures against the virus. Thank you all for taking these instructions very seriously and continuing to apply all of them wherever you are, even if you have decided to wear a mask. We are counting on you. We must not let our guard down.

If you have any questions, concerns or need additional information, please do not hesitate to contact your supervisor or our HR team.

Thank you to all. Let’s remain vigilant. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 30

Hi everyone,

This is our 35th business day of storm. I would say that we have managed to get through some big waves, however, prudence remains our best ally. On the road, it can look like everything is back to normal and it feels good. Businesses will be reopening and the economy should gradually get back on track.

Our 1,000 customers all count on us to receive their products on time. To do so, we must operate safely at each of our sites, this is extremely important. And each of us must continue to protect ourselves from external risks for the health of all our colleagues. Let’s remain very vigilant and on guard.

To stand out, the Novatech Group is fueled by a fundamental trio: its mission, its vision and its values. The mission defines us, the vision shows our plans with the goals to be reached and the values optimize our behaviors. It is particularly important to remember all these during difficult times. Just like a ship’s crew, we need to know where we are going, why, and work together even if it is not always easy to get to port.

Our mission
Novatech creates and manufactures architectural products with an innovative design.

Our vision
The Novatech team develops new markets while being recognized for innovation, quality and execution.

Our values
Environment ○ Innovation ○ Professionalism ○ Respect ○ Health and safety ○ Teamwork

I am committed to keeping you informed of the situation on a regular basis and will continue to do so. With the gradual relaunch of operations, you will understand that I need to change the frequency a bit and skip a few days here and there. I will therefore get back to you with the situation update on Monday…

Continue to take good care of yourselves and your families.

Again, thank you to all. Let’s not give up. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 29

Hi everyone,

I remember very well Monday, March 23rd, when the government of Quebec announced the closure of non-essential businesses. Since the majority of our facilities are in the province of Quebec, we had to react quickly. Yesterday, the reopening of the entire construction industry was announced for Monday, May 11th. This is great news. We can see more light at the end of the tunnel.

Several employees have been called back to work over the past few days and we will continue to do so in a very gradual pace, according to the government directives. We will therefore have more of us on board to ensure that the great Novatech ship is brought safely to port.

The management team is very confident and proud of all the measures already in place. I have in fact received comments from employees who feel safe in our plants. It tells me once again that our teams have done a good job. I am also proud of all the preparations that have been made for the recovery. I told you that we would be ready and we are ready, thanks to the strength of our team. Bravo and thank you to all!

The battle against COVID-19 is not won yet, but today, we know how to behave to prevent the spread. So, we must continue to live this way until the experts find a vaccine. We must not lower our efforts and respect all hygiene measures and social distancing instructions.

Please do not hesitate to contact your supervisor or our HR team if you have any questions or any recommendations. We are always open to suggestions related to continuous improvement, which is another one of our strengths at Novatech.

Thank you to all. Let’s stay confident. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 27

Hi everyone,

Normal life will be different from the one we knew not so long ago. Gradual deconfinements will be starting all over the world. Some people worry more than others. In fact, it is normal and correct to have doubts, it forces us to be more cautious and aware of the instructions to follow. Together, we will know how to adapt to this new reality by staying positive.

I want to reassure you once more that, at Novatech, we are ready. We will rigorously maintain all required sanitary measures. For positions where physical distancing is more difficult, additional measures are in place. We will continue to take the necessary actions to ensure your safety, this is our priority.

Reusable masks will be available to you on each of our sites. For those who wish to wear one, it is extremely important to understand that:
• Wearing a mask is an additional item, but it does not immunize you.
• You will need to follow specific instructions for putting it on and taking it off.
• And you must continue to apply the rules of hand washing and physical distancing.

Again yesterday, we had a very nice day of orders. Our sales representatives are ready to attack the markets to build a good order backlog for the coming months. Our sales on the American side continue to perform well. This is very encouraging. We would like to thank our customer service team for their usual support and dedication so that we continue to offer the best to our customers.

I receive emails from employees regularly telling me that they cannot wait to get back to work. We are looking forward to seeing you too. I am asking you to be patient, we are doing our best.

If you have any questions or comments, please do not hesitate to contact your supervisor or our HR team. We are there for you.

Thank you to all. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 27
Hi everyone,

I hope you enjoyed the weekend and were able to take your mind off things. All the trivial activities we somehow forgot about are more than ever necessary to stimulate our hamster in finding good ideas and lots of solutions that will help us move forward and meet the challenges ahead.

In the last days, many of our plants have started operating: doorglass and patio doors in Sainte-Julie, plant C in Beauceville, Saint-Apollinaire and Novavision. And our plant in Anjou starts today. It means that 100% of our sites are now in operation, at various capacity levels. This is excellent news. To all of you who are back at work, we wish you the best return.

The recent confirmed orders in the whole group are encouraging despite the circumstances and we continue to follow the evolution on a daily basis. The relaunch plans we have put forward will enable us to outperform the markets and beat the competition. Together, we will get there!

I repeat that our #1 priority is your safety. We must continue to apply the instructions recommended by the public health authorities:

  1. Maintain physical distancing of 6 feet from each other.
  2. Wash your hands regularly for 20 seconds.
  3. Limit or avoid stopping at other locations on your way to work.
    If you absolutely have to do so, follow instructions 1 and 2 above rigorously.

If you have any symptoms or the slightest doubt, please stay home and notify immediately your supervisor or our HR team.

Thank you to all. Let’s stay vigilant. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 24

Happy Friday to you all,

A friend of mine in France gave me a few years ago this lithograph that I have in my office. When I saw it again when I was there this week, I thought that it somehow represents this storm we are all facing right now, with waves that may seem insurmountable to us.

Each and every crew member must make the most of his or her expertise, focus on all measures to apply and accomplish each task with rigour and courage so that we can get through this storm together.

The great Novatech ship will make it safely to port, proud and stronger.

Rain or shine, enjoy the weekend. Take walks, move, dance while listening to your favorite music. It can relax and energize you at the same time. It is very important for your physical health and mind set as well!

A sincere thanks to you all. It’s going to be OK.
Take good care of yourselves and your loved ones. See you Monday…

Thank you to all. Let’s stay connected. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 23

Hi everyone,

Today, I would like to talk to you about teleworking. Five weeks ago already, we had to react quickly and get out of our comfort zone at the same time. I have never thought that we could be effective with more than 80 employees teleworking. I was not a fan of this working method, especially for a manufacturing company, but I must admit that I am pleasantly surprised.

I know, it is not quite the same. We sure miss the energy of the group that empowers us when meeting in person. We need to be able to reconnect in a different way, as this is our reality today and possibly the new world of tomorrow. It is truly inspiring to see that the Novatech Group knows how to adapt at all levels in this unprecedented situation. Thank you to all our teleworkers for your usual professionalism and dedication.

By the way, did you take the time to set up a comfortable workspace? I invite you to visit our web page to get some useful tips. These might save you from a bad back pain, so not welcome right now.

For those of you who have not yet been called back to work, rest assured that we are not forgetting you. We are doing our utmost to increase the number of employees at our sites as soon as we can do so. Our orders continue to increase on a very gradual basis. I will share more details on our sales figures at the end of April.

If you have any questions or concerns, please do not hesitate to call on your supervisor, someone from our HR team or your Employee Assistance Program (EAP).

Thank you to all. Let’s stay connected. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 21

Hi everyone,

Happy Tuesday to you all,

I am delighted to receive encouraging emails or questions from you. We really appreciate hearing from you, please do not hesitate to do so. Any questions or comments deserve our attention and we will get back to you within the best delays.

For the first time in four weeks, all territories are showing sales. This is below our 2019 numbers, no surprise there, but it is slowly shifting gears everywhere. I’d rather see the glass half full than half empty.

I would like to thank our sales, quotation and marketing teams who are currently working with reduced staff. They are ramping up and thinking out of the box to find new customers by videoconference. It makes us think and do things differently for sure. We are therefore developing tools adapted to this new reality, as our representatives will not be able to visit clients for the upcoming months or so. We will be ahead of the parade (virtually that is). Congratulations and all the best to all!

Whether in our plants, in our physical or virtual offices, we will continue to operate with all the professionalism that has made the Novatech Group’s reputation, while ensuring safety for the benefit of our employees, suppliers and customers.

Many artists from the cultural community are also proving their ability to adapt to what we are going through right now, and it brings comfort to a lot of people. You too could put your creativity to good use. Watch for our contest that will be launched soon…

Thank you to all. Let’s stay connected. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 20

Hi everyone,

I hope you had a good weekend. It is somehow impressive to see more walkers on the streets than cars. Our planet will certainly be taking a deep breath of oxygen…

This week, we will be watching up close the start of the residential construction market in the province of Quebec. We will be adjusting according to our customer orders. We hope that renovation and commercial sectors will restart their activities very soon as well.

For the moment, we have good reasons to believe that markets are likely to be down. We are therefore moving forward right away with our relaunch plans to outperform the markets and beat the competition. Our project leaders are ready to seize every opportunity and take action.

I have already mentioned in my presentations to you that we all have to be sales representatives and recruiters, and now more than ever. We are extremely proud of our products. Let’s all be salespeople for the future of the Novatech Group, our future for all of us.

Each of us also has a role to play in reducing the risk of the virus spreading, wherever we are. We must continue to think about health and safety, it is very important: stay 6 feet away from other people and wash your hands regularly for 20 seconds. Let’s not give up!

Many of you visit our web page. Please continue to refer to it for information on safety measures and the various programs and tools available to you. If you have any questions, comments or concerns, do not hesitate to contact your supervisor or our HR team. We are there for you.

Thank you to all. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 17

Hi everyone,

It’s Friday… For those who are home more often these days, we sometimes wonder what day it is. But yes, the weekend is already here!

Go outside, watch old movies, listen to music, exercise. And do not forget to follow all the guidelines for your safety and others. It is the best way to keep our hamster quiet, otherwise it could disturb our sleep for the next few weeks.

We have received about 30 containers of glass since the end of March. Our teams on site had to be very creative in setting up the necessary space to properly store these materials that are essential to manufacture our products. The good news: we have enough stock to serve our customers and beat our competitors when the markets recover. Rest assured that we are working on this.

Furthermore, you need to know that a colossal amount of work has been done at each of our sites. Our HR and operation teams are working hard every day to modify the various workstations, both in the plants and offices, so they are and stay safe in the long run. It is very impressive and makes me very proud, congrats! We sure count on the cooperation of each employee who will be on site to rigorously follow the safety procedures, which will be available to you at all times.

Again, a sincere thanks to all.

Take care of yourselves and your families. It’s going to be OK.

Until Monday…

Harold Savard, P. Eng.
President and CEO


April 16

Hi everyone,

Spring is here indeed! As every single year, it continues to do what it does best. It is the force of nature. At Novatech, it is the strength of our culture that will also push us to do what we do best. Humans can adapt and are very resilient. We must remain positive.

I was recently telling you about an essential link of our supply chain. Novatech deals today with more than 500 suppliers. No spring break on this side…

We must continue to negotiate agreements, modify certain orders, look out for the best suppliers according to our needs and requirements, coordinate all logistics related to the receipt of merchandise depending on the demands of our operating sites, and so on. Thanks to our entire procurement and purchasing team for your work and professionalism during this extraordinary period.

Remember that all employees who are required to report to one of our sites must comply with the instructions recommended by the public health authorities:

  • Maintain social distancing of 6 feet.
  • Wash your hands regularly for 20 seconds.
  • Limit or avoid stopping at other locations on your way to work. If you absolutely have to do so, follow instructions 1 and 2 above rigorously.

However, if you have symptoms or the slightest doubt, please stay home and notify your supervisor or our HR team immediately.

We count on you. Your health remains our priority.

Thank you to all. Let’s stay confident. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 15

Hi everyone,

Yesterday, we contacted all of our major customers in the province of Quebec to plan for the gradual return, starting on Monday. They are all pleased with this return and, like us, in line with all hygiene guidelines to ensure that their employees work in a safe environment. Most of them will relaunch their activities with a capacity ranging from 30% to 50%.

Let me point out that the renovation market is still not open in Quebec. Only residential construction sites with deliverables by July 31st will be functional; there will be no new projects for the moment. Renovation represents a large percentage of our sales at Novatech. We therefore continue to closely monitor the situation and to stay in touch with our customers of this sector.

We would like to thank customers in all our markets for their confidence and partnership over the past weeks and those to come. Together, we will be stronger.

Over the past month, we have all had to adjust in many aspects of our lives. Our schedules have been affected, but establishing a routine can go a long way in helping us keep some control on the situation. Following the guidelines of public authorities is one of them to stay physically healthy. The emotional factor should not be neglected, this is just as important. If you are feeling more stressed out or anxious, please do not hesitate to seek advice via your Employee Assistance Program (EAP).

We are all in this together and we are there if you need us. You have questions or concerns? Contact your supervisor or our HR team. You can find the contact information to reach our HR team on our web page and much more… Refer to it on a regular basis.

Thank you to all. Let’s stay vigilant. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 14

Hi everyone,

Easter break 2020 will be long remembered. I hope it gave you a chance to recharge your batteries, as we are still going to need full energy for the next few weeks… Let’s not give up!

Good news this morning: residential construction will restore its activities as of Monday, April 20th for all construction sites in the province of Quebec that have deliverables by July 31st. However, we must be aware that this will be very gradual. We are therefore working on our relaunch plan on a step-by-step basis. We will be ready and able to adapt to the pace of the recovery.

As mentioned last week, we had decided to pursue some of our strategic projects. To do so, about 20 employees will be called back to work this week, most of them teleworking, to support the teams already working on these projects.

As planned, Novatech Europe has started this morning at 40% of its capacity. We wish our French colleagues a safe return.

We currently have a total count of 250 employees working for the Novatech Group. The health of our employees remains our priority. All precautionary measures have been taken to ensure a safe working environment for all employees in our facilities that are operating with reduced staff. Thanks again to our teams who have put everything in place and who continue to look into it tirelessly.

We must constantly remind ourselves of the guidelines: stay 6 feet away from other people and wash our hands regularly. This is for everyone’s well-being. If anything prevents you from practicing social distancing, please notify your supervisor or our HR team immediately. We will find the necessary solutions.

Thank you to all. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 10

Hi everyone,

The first word I wrote to you was a month ago already. We have had to adapt to this unprecedented situation and we must continue to apply all the recommendations and security measures of governments. Our constant efforts can make all the difference. Let’s stay positive and very vigilant.

A helping hand can also make a difference at this time. The Novatech Group is very pleased to have been able to make its humble contribution. We have donated N95 masks that we had in stock to hospitals to help protect their staff members against this invisible enemy. We would like to extend our heartfelt thanks to these workers in our communities for their incredible dedication to the benefit of our health and safety.

I wish you a very Happy Easter as you find ways to connect remotely with your loved ones. We will celebrate differently this year, no doubt about that. Take this time to offer a nice piece of chocolate to your hamster. It might help calm it down, if not comfort it a little. By the way, I would like to suggest an idea I had: you could try to find a nickname to your hamster to better tame it, who knows?
Health and safety to all! Take good care. It’s going to be OK.

See you Tuesday…

Harold Savard, P. Eng.
President and CEO


April 9

Hi everyone,

The Quebec government announced yesterday that residential construction should be relaunched progressively in the coming days or weeks. It will certainly be very gradual, but we will be one step ahead since our plants have continued to operate. At Novatech, we are lucky to be part of an industry considered as a priority for the economy. We will be ready.

Our teams have already implemented all the necessary security measures. These measures, as well as all distancing and hand-washing guidelines, will have to be followed with the utmost vigilance for the health and safety of each and everyone. We will have to get used to living within the 6-feet distance from one another, we might still have a few months to go.

As planned, Novatech Europe will gradually start to manufacture steel panels as of Tuesday, April 14th. This is very good news. We wish a safe return to our French colleagues, in compliance with all the health safety standards recommended by the government.

On the finance side, our team is currently ramping up their efforts, with all the rigor they are known for, to ensure the management of payables with clients and receivables with suppliers. They also have regular discussions with the banks, and above all, they closely monitor our cash flow on a daily basis to ensure Novatech’s sustainability. They are my aircraft instruments during this turbulent period. Please join me in sincerely thanking them.

Once again, I am confident that the strength of our team will allow us to get through this particularly eventful moment with brio.

Let’s not give up. Remember that instructions from public health authorities can be found on our web page, as well as information about government programs for employees. If you have any questions or comments, please do not hesitate to contact your supervisor or our HR team.

Thank you all. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 8

Hi everyone,

The Quebec government announced yesterday that residential construction should be relaunched progressively in the coming days or weeks. It will certainly be very gradual, but we will be one step ahead since our plants have continued to operate. At Novatech, we are lucky to be part of an industry considered as a priority for the economy. We will be ready.

Our teams have already implemented all the necessary security measures. These measures, as well as all distancing and hand-washing guidelines, will have to be followed with the utmost vigilance for the health and safety of each and everyone. We will have to get used to living within the 6-feet distance from one another, we might still have a few months to go.

As planned, Novatech Europe will gradually start to manufacture steel panels as of Tuesday, April 14th. This is very good news. We wish a safe return to our French colleagues, in compliance with all the health safety standards recommended by the government.

On the finance side, our team is currently ramping up their efforts, with all the rigor they are known for, to ensure the management of payables with clients and receivables with suppliers. They also have regular discussions with the banks, and above all, they closely monitor our cash flow on a daily basis to ensure Novatech’s sustainability. They are my aircraft instruments during this turbulent period. Please join me in sincerely thanking them.

Once again, I am confident that the strength of our team will allow us to get through this particularly eventful moment with brio.

Let’s not give up. Remember that instructions from public health authorities can be found on our web page, as well as information about government programs for employees. If you have any questions or comments, please do not hesitate to contact your supervisor or our HR team.

Thank you all. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 7

Hi everyone,

One day at a time, we will get through it. The light at the end of the tunnel is not that far away. Other countries that were in this situation before us are slowly, but surely, getting back on track. Let’s stay positive.

I mentioned yesterday the markets that are pursuing their manufacturing operations, which are considered essential, and Western Canada is one of them as well. The Quebec market is the only one that has put the construction industry on pause and our Quebec customers have had to suspend their operations too. We continue however to closely monitor the situation with them on a regular basis.
After this announcement of the Quebec government about construction sites, we decided to set aside all our innovation, marketing, investment and IT projects. Last week, we restarted the implementation of Oracle’s financial section at Laurier Architectural. Many steps can be worked on remotely. This project will allow us to be connected to the same system upon relaunch. This a key element in the integration of the new members of our Novatech family. I would like to thank our entire IT team for installing, in record time, the equipment allowing several people in the group to telework.

We are currently analyzing other projects to be relaunched in the coming weeks. I will keep you informed in my next words.

In the meantime, please continue to follow all safety instructions recommended by public health authorities that are posted on our web page. Where you can also find government programs available to employees and contact information of our HR people for any questions or comments you may have.

Thank you all. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 6

Hi everyone,

I hope you were able to take your mind off things this weekend. On my side, I must admit that I had to deal with my hamster, but I am feeling good. All the members of the executive and management committees are also doing well. We have all the energy we need to come back stronger for and with you.

Yesterday, the Quebec government pushed back the reopening of businesses providing goods and services considered non-essential until May 4th. Therefore, the construction industry will not be able to restart before that date, but we remain confident that it will be a priority for the government when announcing the relaunch.

For now, only the Ontario, Atlantic and USA markets continue to operate with our products. The government announcement of putting the construction industry on pause necessarily has an impact on our sales forecasts, which is expected to be at -75% for the month of April. We are therefore continuing our operations as recommended with reduced staff. Thanks again to our employees for their discipline and rigour in applying all the required instructions.

Which brings me back to my first communications: our priorities remain the health and safety of our people and the sustainability of the organization. We must ensure that our group remains healthy and ready to meet the demand when the relaunch is confirmed.

Let us remind you to visit our new web page, exclusive to Novatech employees, where you can find information about government programs for employees and much more.

Do not hesitate to contact your supervisor or our HR team if you have any questions or comments.

Thank you all. Let’s stay confident. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 3

Hi everyone,

Today is day 10 of the temporary suspension of our operations in the province of Quebec. This situation is putting our patience to the test for sure and we are going to get through it.
Remember how many times we have told ourselves how fast time flies and, right now, it seems like a long time ago. That does not stop our dear hamster from running at full speed. We must try to manage it somehow.

Over the weekend, take the time for a good breath of fresh air, while respecting social distancing and all safety precautions, and wash your hands when coming back home. Then, call someone to stay connected with family and friends. It is good for our mind.
We had our virtual steering committee meeting this morning as planned. Our relaunch team will start working next week to determine projects to be put forward. We must be ready for when the Quebec government authorizes construction activities.

All members of the executive committee join me to thank the whole Novatech family in Canada, the United States and France for your resilience. We owe it to ourselves to apply all necessary precautions everywhere and, knowing that you do so while maintaining such a positive attitude, makes us all prouder than ever.

We would like to remind you to visit our new web page, exclusive to Novatech employees, where you can find all the hygiene and prevention measures recommended by public health authorities.
Thanks again to all. Take good care of yourselves and your families.

See you Monday… It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 3

Dear friends and coworkers,

I have spoken to most of you and also wish to put in writing my thanks, appreciation and admiration for the tremendous job that you are all doing. Please share this message with the rest of your team whose emails I do not have. These are extraordinary times that no one could predict or fully prepare for. Nevertheless, RSL’s leadership did plan for the uncertainties of an emergency. Our Business Continuity Plan prepared us in many ways to react quickly and intelligently to an emergency. Now we are adapting that Plan for a health crisis.

Your safety continues to be our top priority. Therefore, our office is working remotely and doing an incredible job of fulfilling all purchasing, accounting, marketing, and customer service tasks smoothly. And Novatech has assisted us in establishing stringent safety procedures for our production facilities. Our team in Ohio continues to do an amazing job fulfilling our customerís orders. I truly describe them as loyal, brave and dedicated. Orders are surprisingly high and our customers rely on us now more than ever before. As our competitors close their facilities, RSL becomes even more valued in everyone’s eyes. Our coworker that contracted COVID19 has recovered and is now resting at home. On Monday, if everyone else from Fernwoodís production team stays healthy, we will reopen that facility.

Since most of Novatech’s facilities remain closed by order of the Quebec government, except for a few that can still supply the U.S. market, we are the major success story in the Novatech Group. You should be incredibly proud of that accomplishment. You deserve all of the credit! Our success is resting fully on your shoulders and I urge you all to maintain the safest possible strategies to remain healthy. We anticipate that next week, we will be able to establish a website dedicated to sharing news with all Novatech and RSL employees.

With sincere thanks,

Ron Lewkowitz
President RSL


RSL update

I hope that everyone is healthy, safe, and finds rest and relaxation this weekend!

I am sorry to inform you that a temp employee at our Fernwood facility developed COVID19. We have no way of knowing whether he got infected at our factory or during the past 14 days when he was supposed to be self-quarantined. Therefore, we have decided to remain closed in NJ for another week. This is unfortunate for our customers who rely on our supply, and our employees who rely on work for income. Unemployment checks are not available yet. Hopefully, this time next week we can offer more positive news.

Thankfully, our Ohio facility remains open and is doing an incredible job of supplying our customers. Orders remain astonishingly strong and our Ohio production team worked 10 hours of OT today(remember, we work four 10 hour days weekly) and plan on another day of OT tomorrow. Bo Campbell and his dedicated team deserve our appreciation and respect!

So, again, stay safe and have a wonderful weekend!


April 2

Hi everyone,

Good news: our colleague from the United States, whom I was telling you about on Monday, feels much better and his family is doing well too.

We care deeply about our employees and customers and the impact it may have on them in the current situation. As I mentioned from the beginning, we must all adapt and do everything necessary to ensure the health and safety of each and everyone.

We must continue to be extremely vigilant:

  • Maintain social distancing of 3 to 6 feet.
  • Wash our hands regularly for 20 seconds.
  • Limit or even avoid stopping at other locations on our way to work. If we absolutely have to do so, follow the same instructions as mentioned above.

Today, I would also like to acknowledge the work of our suppliers who continue to provide us with raw materials required for manufacturing our products. Their partnership is very important and they too have had to adapt and implement the recommended precautions. They are essential links in the chain of our organization as they support us in maintaining our customer partnerships as well. Some clients in the province of Quebec have started operating again, and do so with all required safety measures.

Our management committee will reconvene, starting this week by videoconference, to work on our recovery plan, allowing us to be ready when the Quebec Government relaunches activities in the construction industry.

We are all together in this collective project and do not forget that we are here for you. If you have any questions or comments, please contact your supervisor or our HR team.

Thank you all. Let’s stay confident. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


April 1

Hi everyone,

Yesterday, I mentioned the importance of staying connected, all together. To be even more so, a web page was created by and for Novatech employees to keep you informed on the latest developments and remind you of hygiene and prevention measures recommended by public health authorities.

This new web page is currently available to our employees in the province of Quebec and we expect to be able to offer it to all our employees in Canada and the United States by the end of the week. I will continue to send you my daily word, and it will also be posted on our web page. Congrats for this initiative, great teamwork! Communication is crucial in these more difficult times. The strength of our team, driven by our values, will make all the difference.

We need to ensure that we operate, in compliance with all safety measures, and stay the leader of our industry. Our sales team is in constant communication with all our customers, as essential markets outside the province of Quebec and of the United States recognized as such by governments are still in operation.

Our colleagues in France at Novatech Europe and our partner CETIH have suspended their operations for three weeks now, as required by the government. Starting April 14th, a step-by-step return to business is still planned for the moment, again in compliance with all health safety standards, and depending on directives to be announced by the French government.

We must really keep up with the basic precautions: stay 3 to 6 feet away from other people and wash our hands regularly. We also repeat these to you on our web page. Let’s do it for the health and safety of everyone, one of our fundamental values at the Novatech Group.

Once again, thanks to all of you. Let’s stay positive. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


March 31

Hi everyone,

I would like to reiterate my thanks to all the employees at our Calgary, Toronto, Quebec and USA facilities who continue to operate with all the necessary precautions in place, while following all required instructions. The production with reduced staff that has started at four of our plants in Quebec is going well.

We take very seriously our responsibility to ensure that we continue our operations in a safe environment, as recommended by public health authorities. The health and safety of all our employees remains our priority.

This particular situation may take longer than we would like. We therefore need to stay connected all together, confident and positive. Each and every one of us must continue to apply hygiene and prevention measures to avoid contamination both at work and at home. By doing so, we can reduce the spread of the virus and successfully counter it.

When the economy recovers, it will surely be more difficult for some sectors than others. Governments will certainly want to stimulate markets, the construction industry included. Our family at the Novatech Group will be the first one ready to jumpstart the machine again.

We also want to remind you that it is important to be attentive to your reactions to the stress or anxiety you may be feeling in the current situation. You can call on specialists or your Employee Assistance Program (EAP) for sound advice based on your needs.

Remember that we are here for you and we count on you to share your questions, comments or any concerns you may have. Please do not hesitate to contact your supervisor or our HR team.
Let’s stay united in this great collective project.

Thank you all. It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


March 30

Hi everyone,

I hope you were able to take some time this past weekend to talk to your family and friends by phone or by videoconference. It is good to know that our people are doing well.

We made sure, over the weekend, that all the necessary measures were put into place at our facilities of Patio Doors in Beauceville, NCG in St-Agapit, Doors in Ste-Julie and Laurier Architectural to welcome employees this morning. Thanks to all of those who worked really hard to provide a safe environment as per all instructions of the public health authorities.

The Quebec government has authorized us to maintain our essential activities with reduced staff teams. These four plants can therefore manufacture very small volumes by applying all the required guidelines.

All employees who are asked to report to one of our sites must follow the instructions:

  • Always stay 3 to 6 feet away from other people.
  • Wash your hands regularly.
  • Limit or even avoid stopping at other locations on your way to work. If you absolutely have to do so, follow the same instructions as mentioned above.

Over the weekend, we unfortunately received confirmation of a first case. A colleague at our plant in Fernwood, USA, received a positive test result. We had suspended operations at that plant on March 23 as a precautionary measure, in strict compliance with all required protocols. We are following the situation closely with him and his family.

Communicating information is more crucial than ever, as much on our side as on yours. Just like us, continue to follow the recommendations of official government and public health sites. We must be very careful with everything we read on the web or on social media.

Remember, if you have symptoms or have any doubts, do not report to work. Contact your supervisor or our HR team.

Thank you all. Let’s stay vigilant… It’s going to be OK.

Harold Savard, P. Eng.
President and CEO


Thank you for your continued dedication and support! We are a smoothly functioning company because of our advanced planning and your tremendous efforts.

Our corporate office continues to work remotely from home and keeping all accounting, purchasing and customer service efficient.

RSL Ohio continues to work and fill customer orders with very quick lead time! We truly appreciate their dedicated work!!

Fernwood continues to be closed. One of our employees tested positive for COVID19 and is continuing to get hospital care in NJ; we sincerely hope for his full recovery. All of our FW employees are staying home in self quarantine and the Atlantic County Department of Public Health is in touch with any of our employees that commuted to work or was in contact with him or his son. We will not reopen Fernwood until we are certain that it is safe, that no one has experienced any symptoms of COVID19, and the self- quarantine period is completed. Please stay safe and in your homes.

I spent much of the past weekend calling all employees at the office, Fernwood and OH to ensure that they and their families are feeling well, have enough food, and are staying safe. This coming Thursday, normal payroll will be sent with an additional pay increase retroactive to Jan 1. Good timing, I am sure.

I have attached a copy of NJís Unemployment form and below is a link to apply. Dean or Steve should email or text this message with that form so that everyone that is not working can apply. Please go to https://myunemployment.nj.gov/labor/myunemployment/covidinstructions.shtml to set up an account and follow the specific instructions for filing due to COVID-19 listed on that page. Louise will do the same with Ohioís application for Ohio production workers.

There are indications that mortgage and car loan companies are allowing employees to delay payments. I urge you all to contact your bank or car loan offices to see if you can avoid payments temporarily. Federal tax returns have also been delayed to July 15. If there are additional opportunities for savings, we will pass them along.

Louise, Dean, Bo or Steve should forward this message to all production workers. Please stay safe and let Steve, Bo, Louise or Dean know if you have any further questions. I would also appreciate if you would text us if you or anyone in your family feels sick.

Ron Lewkowitz
President RSL


March 27, 2020

Subject: Coronavirus (COVID-19) – Situation update

Hi everyone,

Have you noticed that, as days go by, the social distancing that we must all respect brings us somehow closer together? If we put all of this into perspective, it forces us to rethink our personal priorities. Rest assured that, on our side, your health as well as our company’s is still our first priority.

Our executive committee continues to meet twice a day, but via Zoom, as the situation is constantly evolving. We are in communication with governments, the business world and all associations to stay well informed and take the best decisions for everyone. We also are in daily contact with our customers to minimize the impact and continue to support them, as we always have.

We are all out of our comfort zone these days. Try to enjoy this period by focusing on the things you can do. Volunteering, for example, if you are able to do so. It can ease your mind to know that you can still have some control over the situation by helping out, while of course, rigorously following all recommendations of public health authorities.

Take also some time to listen to music, cook and connect to Zoom or another kind of platform to exchange with your families and friends.

I am very confident that, with the strength of our team, we will continue to make every effort necessary for the success of our collective project.

Once again, I sincerely thank you all. Take care of yourselves and your families.

See you Monday…

Harold Savard, P. Eng.
President and CEO


Thank you for your continued dedication and support! We are a smoothly functioning company because of our advanced planning and your tremendous efforts. Our corporate office continues to work remotely from home and keeping all accounting, purchasing and customer service efficient.

RSL Ohio continues to work and fill customer orders with very quick lead time! We truly appreciate their dedicated work!!

Fernwood continues to be closed. One of our employees tested positive for COVID19 and is continuing to get hospital care in NJ; we sincerely hope for his full recovery. All of our FW employees are staying home in self quarantine and the Atlantic County Department of Public Health is in touch with any of our employees that commuted to work or was in contact with him or his son. We will not reopen Fernwood until we are certain that it is safe, that no one has experienced any symptoms of COVID19, and the self- quarantine period is completed. Please stay safe and in your homes.

I spent much of the past weekend calling all employees at the office, Fernwood and OH to ensure that they and their families are feeling well, have enough food, and are staying safe. This coming Thursday, normal payroll will be sent with an additional pay increase retroactive to Jan 1. Good timing, I am sure.

I have attached a copy of NJ’s Unemployment form and below is a link to apply. Dean or Steve should email or text this message with that form so that everyone that is not working can apply. Please go to https://myunemployment.nj.gov/labor/myunemployment/covidinstructions.shtml to set up an account and follow the specific instructions for filing due to COVID-19 listed on that page.

Louise will do the same with Ohio’s application for Ohio production workers.

There are indications that mortgage and car loan companies are allowing employees to delay payments. I urge you all to contact your bank or car loan offices to see if you can avoid payments temporarily. Federal tax returns have also been delayed to July 15. If there are additional opportunities for savings, we will pass them along.

Louise, Dean, Bo or Steve should forward this message to all production workers. Please stay safe and let Steve, Bo, Louise or Dean know if you have any further questions. I would also appreciate if you would text us if you or anyone in your family feels sick.

Follow-up message

I would like to give you an update for the end of this extraordinary week.

  • We have shut RSL’s corporate office; customer service, purchasing and accounting are all  working remotely from home. Our team is safe and working productively. Hopefully no one  notices any changes at RSL. Calls are automatically routed to our staff at home.
  • Orders continue to come in at a steady and very healthy pace; no one could guess that there is a  health emergency from the list of new orders daily.
  • Our suppliers are doing a great job of staying in contact and meeting our needs
  • RSL’s warehouses in Atlanta and Dallas remain open and fully stocked.
  • ODL has closed their customer glass facility in Ohio (Kenyon) & their main production facility in  Zeeland, Michigan. They are still operating in Mexico and distributing from 4 warehouses.
  • Novatech has closed all Canadian facilities except the one steel door plant that is reopening on  Monday, largely to serve RSL’s customers.
  • RSL’s factory in NJ(Fernwood) is still closed. We have been waiting to get test results for one  employee that is hospitalized with pneumonia. It has been an incredibly frustrating five days  since he was tested and he STILL does not have results. This means that we are currently unable  to fill wood, vinyl and Impact orders. I think that it is now necessary to inform ONLY customers  that purchase these products. Kevin will write a statement and Conor will send it to those  customers and copy each of you in those territories.
  • Our heroic production facility in Warren Ohio remains open and is working a full 10 hour day of  OT today. Lead time is 3 days! Stringent safety measures are being followed to disinfect and  check the temperature of every worker daily to look for signs of fever.

If you have questions that I have not answered, please email them without copying everyone. We could  use more feedback from the field about our customer’s conditions and attitudes. Are building inspectors  still working and are new projects still moving forward? Are our competitor’s supply failing or staying  steady? Do our customers appreciate the level of communication and service that we are providing? Is  there something else that we can communicate or do to assist our customers?

Thanks and have a good weekend of rest and good health!

Ron Lewkowitz
President RSL


March 26, 2020

Hi everyone,

These days, we are all facing uncertainty. We are working hard to find solutions to make it better for everyone. We have to make difficult decisions based on your health and the sustainability of our organization. Some of our customers are in markets considered essential by governments. Therefore, we will be reopening some sites in the province of Quebec to serve them and continue to do our part. These sites will begin operating again with reduced staff to manufacture small volumes by Monday, at the latest.

Francis Bélanger will do the necessary follow-up with the involved supervisors. To ensure that our facilities remain safe, at no time, employees who have symptoms can report to work. We must all continue to rigorously respect and follow government recommendations regarding social distancing and all hygiene measures.

The health and safety of our Novatech family remains our priority. Rest assured that we are doing everything possible to help and inform you, both in terms of the most recent recommendations issued by public health authorities and government programs available to you.

If you have any questions, please do not hesitate to contact your supervisor or our HR team.

Thank you for the positive comments and notes of encouragement you have sent us. We greatly appreciate receiving your input and how you are doing.

Let’s remain on guard. Our collective project is just beginning and when completed, we will all be proud of it.
Thank you all, and let’s not give up. See you soon.

Harold Savard, P. Eng.
President and CEO


March 25, 2020

Hi everyone,

First day of work from home for me today. We all have to adapt and fortunately we have the technology to do so, it really helps.

The last few days have not been easy with the announcement of new temporary layoffs.

For the moment, our warehouses in the province of Quebec, in Toronto and Calgary remain open as we have been authorized to proceed with shipments. We will also continue to work on quotations and respond to requests for proposal.

In the United States, our Fernwood facility is temporarily closed, while Martinsville and Warren are still in operation.

We reiterate our most sincere thanks for your support during this turbulent period. Your solidarity means a great deal to us.
It is important to remind us that every time we comply with government instructions, we take a social action.
We therefore all work together on the same collective project and, at Novatech, we know how to manage projects. We will come out of this even stronger.

It is also recommended that you continue as much as possible with your routines for those of you at home to keep a life balance. Please do not hesitate to call on specialists or your Employee Assistance Program (EAP) for
tips and advice that will most certainly help you.

Thank you all, and let’s not give up. See you soon.

Harold Savard, P. Eng.
President and CEO


March 24, 2020

Hi everyone,

For the moment, all our operations in the province of Quebec are on pause until April 13th. Some customers in the rest of Canada are still open and those in the United States are all open.

Since the beginning of this situation, our strategy has been to protect our employees, respond to the markets and follow government instructions. I am proud of all that Novatech and its employees have accomplished over the past few weeks. We have promptly reacted and could have continued to operate with the safety precautions in place.

I sincerely thank you and ask you to respect the instructions of our governments for the well-being of all.

During this pause, please remember to find ways and activities to help you take the pressure off by keeping your mind occupied, listening to music, cooking, doing your spring cleaning more thoroughly than usual, or getting some fresh air, with all the required vigilance.

The Executive Committee members will continue to meet twice a day, remotely. Rest assured that I will keep you regularly informed on the next steps.

Thank you and take good care of yourself and your families. See you soon.

Harold Savard, P. Eng.
President and CEO


March 20, 2020

Hi everyone,

The evolution of the markets is currently changing every day. Depending on the sectors and markets, our orders remain in a good position. We still have to make difficult decisions and it is with great regret that we had to make temporary layoffs at some of our sites. However, as the vast majority of our customers are still in operation, we continue to follow the recommendations of governments, specific to each state in the United States or province in Canada, encouraging manufacturers to operate in accordance with the required health and safety guidelines.

This is what the Novatech Group has been doing since the beginning of this situation: by encouraging telework, when possible; by cleaning all common surfaces; by stopping all business travel and limiting visits from suppliers to the strict minimum; by communicating all hygiene measures to be taken, etc.

Our decisions are made by respecting 3 essential criteria:

1. Ensure the safety of our employees
2. Follow the instructions of governments
3. Continue to serve our customers

On behalf of myself and all the members of the Executive Committee, we would like to sincerely congratulate and thank all our employees for your exemplary cooperation to ensure the continuity of our operations in a safe way.

I am convinced that everything will return to normal and that this period will be nothing but a bad memory. Take advantage of the weekend at home to take your mind off things by listening to music, watching movies, cooking or taking some fresh air (of course, please avoid doing it in a group and keep your distance), it is very important for each and everyone’s sake.

Thank you all and take care.

Harold Savard, P. Eng.
President and CEO


March 20, 2020

Hi everyone,

The evolution of the markets is currently changing every day. Depending on the sectors and markets, our orders remain in a good position. We still have to make difficult decisions and it is with great regret that we had to make temporary layoffs at some of our sites. However, as the vast majority of our customers are still in operation, we continue to follow the recommendations of governments, specific to each state in the United States or province in Canada, encouraging manufacturers to operate in accordance with the required health and safety guidelines.

This is what the Novatech Group has been doing since the beginning of this situation: by encouraging telework, when possible; by cleaning all common surfaces; by stopping all business travel and limiting visits from suppliers to the strict minimum; by communicating all hygiene measures to be taken, etc.

Our decisions are made by respecting 3 essential criteria:

1. Ensure the safety of our employees
2. Follow the instructions of governments
3. Continue to serve our customers

On behalf of myself and all the members of the Executive Committee, we would like to sincerely congratulate and thank all our employees for your exemplary cooperation to ensure the continuity of our operations in a safe way.

I am convinced that everything will return to normal and that this period will be nothing but a bad memory. Take advantage of the weekend at home to take your mind off things by listening to music, watching movies, cooking or taking some fresh air (of course, please avoid doing it in a group and keep your distance), it is very important for each and everyone’s sake.

Thank you all and take care.

Harold Savard, P. Eng.
President and CEO


March 19, 2020

Hi everyone,

We are facing an exceptional situation. Rest assured that we are doing everything we can to get through this difficult time. And we will, thanks to the strength and culture of our team.

We are evaluating our position according to the evolution of the different markets. Based on discussions with our most important customers, we will have to adjust our operations, as the closure of some of them will have an impact on our orders.

Important reminders:

• We still have no confirmed cases of COVID-19 in the Novatech Group.

• Continue to wash your hands frequently, maintain social distance, avoid touching your face, and seek medical help immediately if you have symptoms. Should you need to quarantine, stay at home and avoid contact with people to help prevent the spread of the disease to others in your home or your community.

• Make sure to respect the recommended distance of 3 feet between each of you in gathering areas (offices, cafeteria, meeting rooms, etc.).

Please do not hesitate to inform your Manager or the HR team, as communication is of the utmost importance at the moment.

Thank you all and stay very vigilant.

Harold Savard, P. Eng.
President and CEO


March 18, 2020

Hi everyone,

We have started to take actions early in the management of this exceptional situation and we are proud of it.

Thank you for your cooperation. Today, we would like to inform you that:

• No cases of COVID-19 have been confirmed in the Novatech Group.

• We are monitoring the situation in all our markets and, you will understand that, we will have to adjust our operations accordingly on a daily basis.

• Continue to rigorously follow hygiene measures. The HR team makes sure that you receive all relevant information on this subject.

So far, governments are strongly encouraging manufacturing companies to continue operating and they have no intention of closing down construction sites.
Our objective remains to pursue our operations to serve our customers in active markets. Thus, let’s continue to operate safely by respecting all government instructions.

If you have any questions or information concerning the situation, please contact your Manager or the HR team without any hesitation.

Thank you all.

Harold Savard, P. Eng.
President and CEO


March 17, 2020

Hi everyone,

We are monitoring the situation on an ongoing basis. Since the beginning of the crisis, our priorities have been and remain the health and safety of our employees and the population, as well as the continuity of our operations. Decisions will be made at all times based on government measures and market responses.

Let us remind you of the following instructions:

• Last Friday, instructions were given to clean all common areas more frequently (washrooms, door handles, counters, tables, plant equipment, etc.).

• Make sure to respect the recommended distance of 3 feet between each of you in gathering areas (offices, cafeteria, meeting rooms, etc.).

• If you have any concerns, questions or comments, do not hesitate to quickly inform your Manager of any case with which you may have been in contact, near or far.
We will continue to keep you informed on a regular basis. Your Manager or the HR team are available to answer your questions.

Once again, please be vigilant and thank you for your cooperation.

Harold Savard, P. Eng.
President and CEO


March 16, 2020

Hi everyone,

We are implementing all necessary actions according to the instructions of the governments. Your safety as well as the continuity of operations are our priorities.
We will focus all our efforts on essential activities.

Per the Executive Committee meeting of this morning, here are new instructions to follow:

• All our plant Managers will be in constant communication with you to ensure that you take the necessary precautions to protect yourself and those around you to keep our operations safe.

• Only messages concerning the situation on COVID-19 will be published on the various TV screens for your reference.

• Visits by our suppliers must be limited to essential activities related to maintaining our operations. All meetings that can take place virtually must be privileged. If you have any questions, please contact Francis Bélanger.

• For safety reasons, it will not be permitted to bring children to the workplace.

• Employees aged 70 and over must follow the government’s recommendations and remain at home.

• When an employee must remain in isolation at home, a document will be provided listing the measures to be followed.

We will continue to keep you informed on a regular basis so that it is clear to everyone.
If you have any questions, please do not hesitate to contact your Manager or the HR team.

Thank you for your cooperation and dedication.

Harold Savard, P. Eng.
President and CEO